What does the iSUP warranty policy cover?Updated a year ago

INFLATABLE PADDLE BOARDS

High Society provides a 3 Year Manufacturer Limited Warranty on all inflatable paddle boards (iSUPs) from date of purchase.

THIS WARRANTY COMMITMENT FOR INFLATABLE PADDLE BOARDS DOES NOT COVER CLAIM CONDITIONS SUCH AS;

-Damage or defects caused by acts of God, casualty or theft

- Damage or defects caused by impact with any materials or objects (rocks, docks, other boards, etc.)

- Damage or defects caused by use outside of its intended purpose

- Damage or defects caused by normal wear and tear

- Damage or defects caused by inappropriate storage in temperatures over 90°F and under 32°F

- Damage or delamination caused by overheating as a result of exposure to direct sunlight while not in use

- Damage or defects caused by transport, loading, unloading, dropping, or out of water handling. Including marks or damage caused by transporting on top of a car, airline handling, rolling or dragging on concrete, shipping, etc.

- Damage to fin or fin box caused by impact to the fin

- Damage to the valve caused by loosening the valve to deflate

- Damage caused by failure to exercise normal maintenance and proper care

- Damage caused by aftermarket intentional aftermarket modification / using the product in ways other than expressly provided by the instruction manual or any other documentation accompanying the product 

THIS WARRANTY COMMITMENT FOR INFLATABLE PADDLE BOARDS DOES COVER CLAIM CONDITIONS SUCH AS;

- Seam leaks

- Extracted handles

- Excessive workmanship defects 

ITEMS NOT COVERED UNDER WARRANTY

- Products purchased from vendors other than High Society

- Products sold to someone under a different name than the name of the original purchaser

- Products purchased in used or open box condition from www.highsocietyfreeride.com or the High Society store on Amazon

- Products purchased in bulk or with a bulk discount

- Any customer-initiated modifications