We have a wide range of payment options for you to choose from. We currently accept:

We have a wide range of payment options for you to choose from. We currently accept:<ul><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;">AfterPay</li><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;">American Express</li><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;">Apple Pay</li><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;">Discover</li><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;">Mastercard</li><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;">Meta Pay</li><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;">Paypal</li><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;">Shop Pay</li><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;">Venmo</li><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;">Visa</li></ul>

Which payment types do you accept?

Yes, we offer flexible payment options through Shop Pay Installments. Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: [affirm.com/lenders](

Yes, we offer flexible payment options through Shop Pay Installments.&#xA0;Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: [affirm.com/lenders](<a data-fr-linked="true" href="%3Ca%20data-fr-linked=">http://affirm</a><a data-fr-linked="true" href="http://affirm.com/lenders">.com/lenders</a>). Options depend on your purchase amount, and a down payment may be required. State notices to consumers [affirm.com/licenses](<a data-fr-linked="true" href="%3Ca%20data-fr-linked=">http://www.affirm.com/licenses</a>).

Do you offer Buy Now, Pay Later?

A few notes about our promo codes:<ul><li style="font-size: 16px;">Only one promo code can be used at a time.</li><li style="font-size: 16px;">Promo codes may be subject to certain conditions: minimum purchase amount, specific items, expiration dates, etc. &#xA0;Please check first&#xA0;that these conditions have been met.</li></ul>If you are still having trouble with a promo code, then please email us at <a href="mailto:inquiries@highsocietyfreeride.com">inquiries@highsocietyfreeride.com</a>. Let us know the promo code and the items in your cart, and we can look into it for you.

I get an error when I enter a promo code. What should I do?

Please allow 5-7 business days from when the refund is processed for the funds to reach your account.

Please allow 5-7 business days from when the refund is processed for the funds to reach your account.&#xA0;

How long will it take to receive my refund?

Yes! We offer e-gift cards in various denominations. They are delivered via a link to your inbox. https://highsocietyfreeride.com/collections/gift-cards/products/high-society-freeride-gift-card

Yes! We offer e-gift cards in various denominations. They are delivered via a link to your inbox.<a href="%3Ca%20data-fr-linked=" id="isPasted">https://highsocietyfreeride.com/collections/gift-cards/products/high-society-freeride-gift-card</a><h3 id> </h3>

Do you offer gift cards?

High Society Freeride

We want your online purchase to be as effortless as possible.

Payments

I didn't receive an order confirmation. Where can I find it?

Can I change or cancel my order?

I placed an order online. Can I pick up my order?

I received the wrong item. What should I do?

I'm missing an item. What should I do?

Orders

Where do you ship?

Do you ship to Canada?

Do you offer free shipping?

How long does shipping take?

How do I track my order?

Can I change my shipping address?

My tracking shows my order was delivered, but I can't locate it. What should I do?

Shipping

What is your return policy?

Can I exchange an item?

I don't have the original box for my return. What should I do?

Returns

How do I clean and store my iSUP?

How do I safely use my iSUP?

What are your iSUPs made of?

Where are you products made?

Do your paddles float?

How do I reduce the cosmetic creasing on my Sundeck?

The item I want is out of stock. Can I pre-order?

What is the recommended mounting position for skis?

How do I know what size snowboard I need?

Do I need to wax or tune my new skis/snowboard?

How do I attach additional D-rings to my paddle board?

How do I modify my iSUP to be kayak seat compatible?

Products

My iSUP just arrived. How do I set it up?

Where could I get a copy of the manual?

How do I inflate my iSUP?

How do I deflate my iSUP?

How do I install the fin?

How do I attach the leash to the iSUP?

How do I attach the kayak blade?

iSUP Set Up

Why isn't my manual pump gauge registering?

What happens if I break a fin?

Why is my valve leaking air?

How do I reattach the D-ring?

How do I repair an iSUP puncture?

Where does the o-ring go on the manual pump?

Troubleshooting

What is the High Society Freeride Company warranty policy?

What does the iSUP warranty policy cover?

What does the ski/snowboard warranty policy cover?

What does the electric pump and speaker warranty policy cover?

What does the paddle board accessories warranty policy cover?

Warranty