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How do I reduce the cosmetic creasing on my Sundeck?Updated 10 months ago

The Sundeck may arrive with cosmetic creasing in the EVA pad due to shipping. This is normal and will not affect the performance of the dock.

  • The creasing is a result of packaging/folding necessary to ensure safe and cost-effective shipping, and is common in all large, dock-like products in the market
  • To reduce and ultimately remove the creases requires a combination of: i) inflation; ii) moisture, and iii) time. Inflate the dock and add a small amount of water to the creased area, allowing the foam trackpad to expand and return to it’s original form. This may take a few weeks and/or 4-6 episodes of use to complete the transition
  • The dock also contains a carry strap that offers a ‘rolled storage’ option which will also help to resolve creasing and prevent it in the future
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