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High Society Freeride logo

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Orders

We want ordering from us to be easy. Find out more information here.

I didn't receive an order confirmation. Where can I find it?

Shortly after you place an order with us, you will receive a confirmation email that includes your order number. The subject line will start with "Your High Society Order Confirmation", which you can search for. If you cannot locate it, please check

Can I change or cancel my order?

Once your order has been placed, our team works very hard to process and ship your order as quickly as possible. For this reason, any modifications are dependent on the status of your order. Please contact us as soon as possible, and our team will de

I placed an order online. Can I pick up my order?

All online purchases are shipped and we do not currently offer a pick up in store option. This helps us keep our costs lower as we are a direct to consumer business. We do have a retail showroom located in Aspen, CO. If you would like to take a look

I received the wrong item. What should I do?

Sorry for the mix up! In order to resolve this as quickly as possible, please email us at [email protected] with the following information:. Once this information is documented, we will be able to send you a prepaid return label for t

I'm missing an item. What should I do?

We're sorry to hear that an item is missing from your order! Before reaching out to us, please check the following:. If you are still unable to locate your item, please email us at [email protected] with the following information:. We